20. Connecticut
> Index score: 1.90
> Libraries and book mobiles: 5.6 per 100,000 (21st fewest)
> Visits: 4.6 per person (19th highest)
> Total books and documents: 13,114,727, or 3.0 per person (16th most)
> Population in the Connecticut service area: 4,349,902
19. North Dakota
> Index score: 1.91
> Libraries and book mobiles: 14.3 per 100,000 (8th most)
> Visits: 3.0 per person (13th lowest)
> Total books and documents: 2,118,987, or 3.1 per person (14th most)
> Population in the North Dakota service area: 684,668
24/7 Tempo
18. Oregon
> Index score: 1.95
> Libraries and book mobiles: 5.9 per 100,000 (22nd fewest)
> Visits: 5.1 per person (11th highest)
> Total books and documents: 8,729,458, or 2.3 per person (25th fewest)
> Population in the Oregon service area: 3,878,377
17. Montana
> Index score: 2.05
> Libraries and book mobiles: 12.6 per 100,000 (10th most)
> Visits: 4.1 per person (24th lowest)
> Total books and documents: 2,411,720, or 2.4 per person (24th most)
> Population in the Montana service area: 988,533
16. New York
> Index score: 2.21
> Libraries and book mobiles: 5.5 per 100,000 (20th fewest)
> Visits: 4.9 per person (14th highest)
> Total books and documents: 64,494,140, or 3.3 per person (11th most)
> Population in the New York service area: 19,563,197
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