Streaming services have the highest customer satisfaction of any of the services offered by telecommunications companies, according to a recent survey by the American Customer Satisfaction Index (ACSI). Telecoms are still among the most detested businesses in the United States. Here are America’s most hated companies.
Netflix, Hulu, and Amazon Prime have produced original series that viewers have binge-watched and continue to do so, such as “When They See Us,” “The Marvelous Mrs. Maisel,” and “Grace and Frankie.”
In addition to Netflix, Amazon Prime, Hulu, other streaming services include PlayStation Vue, FuboTV, Pluto TV, HBO NOW, The Criterion Channel, YouTube TV, Acorn TV, Britbox, and others. Apple and Disney are launching streaming initiatives this year. Apple TV+ is scheduled to debut Nov. 1. Disney’s streaming initiative is called Disney Plus and is set to debut Nov. 12.
To identify the best original series made for streaming, 24/7 Tempo created an index based on data compiled from and Rotten Tomatoes the Internet Movie Database. User scores, user votes, and critic scores were standardized using min-max normalization. The normalized average audience rating and critic rating from Rotten Tomatoes and data from IMDb were used to create a composite score that ultimately determined which streaming series were the best. All data is the most recent available.